Document read-only roles endpoints in the Preview spec - #672
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Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
The teammates endpoint already returns a role's id and name, so saying these endpoints resolve an id to a name overstated the gap. What they add is the description and the ability to list every role in the workspace. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
They are gated on the Preview version only, so the general intercom_version enum wrongly advertised them as callable on stable versions such as 2.16. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
anubhav-intercom
approved these changes
Sep 23, 2026
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Why?
The teammates endpoint returns the role a teammate holds, but only the roles someone currently holds, and only their id and name. There was no documented way to list a workspace's roles or read a role's description.
How?
Documents a list and a get-one endpoint for roles in the Preview spec, each returning a role's id, name and description, plus the matching schemas and a new tag.
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