Document speaker names on call transcript turns - #675
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Adds the optional speaker_name field to transcript turns and corrects the call transcript response type, which has always been a JSON array rather than a plain-text attachment. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
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Why?
Call transcript turns now carry an optional speaker name, so readers can tell who was talking instead of decoding labels like
Teammate 1andUser. While documenting that, I found the transcript endpoint described as a plain-text file download — it has always returned JSON, so the reference was simply wrong.How?
Adds a shared schema for a transcript turn, used by both endpoints that return transcripts, and corrects the documented response type on the transcript endpoint.
Notes for reviewers
The name is optional on purpose. It is left out when the speaker cannot be resolved or has no name — a contact whose record was scrambled by a deletion request is the main case — so the description tells clients to fall back to the diarization label.
Only the documented response type changes for the transcript endpoint; the endpoint's actual behaviour is unchanged and always returned a JSON array.
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